Return-Path: Delivered-To: contact@reparatii-laptopuri.ro Received: (qmail 22617 invoked by uid 1008); 11 Mar 2015 11:02:54 +0200 Received: by simscan 1.4.0 ppid: 22611, pid: 22612, t: 2.8378s scanners: regex: 1.4.0 clamav: 0.97.2 /m: spam: 3.3.1 X-Spam-Checker-Version: SpamAssassin 3.3.2 (2011-06-06) on zenit X-Spam-Level: *** X-Spam-Status: No, score=3.3 required=5.5 tests=HTML_MESSAGE,MIME_HTML_ONLY, RCVD_IN_DNSWL_NONE,SPF_HELO_PASS,T_DKIM_INVALID,T_FILL_THIS_FORM_SHORT, T_URIBL_SEM,T_URIBL_SEM_RED,URG_BIZ,URIBL_GREY autolearn=disabled version=3.3.2 Received: from outbound.emea.e.paypal.com (96.47.30.215) by mail.reparatii-laptopuri.ro with SMTP; 11 Mar 2015 11:02:51 +0200 Return-Path: DKIM-Signature: v=1; a=rsa-sha1; d=e.paypal.com; s=ED-DKIM-V3; c=relaxed/relaxed; q=dns/txt; i=@e.paypal.com; t=1426064572; h=From:Subject:Date:To:MIME-Version:Content-Type; bh=TpNCbco3n+qz7JD0+bPhoPnmcA0=; b=kq6HGRQE6ghp8bR2/g0H/jMcikcJ3sgQJNjCvYV9qcIbCj4W7UTSo8R9ZuHuvRql kXbhruQixnVCvfrIMZ9qKeyJUIxxYcvX+a2e1j+tqzGU5Zj2JVXdH+n8AAAIDXEi 6fyvPhUtu+aNi7jxwnj/dMx1EZZNh6r7XFTia8CQdgs=; Received: from [127.0.0.1] ([127.0.0.1:53253]) by bm1-16.bo3.e-dialog.com (envelope-from ) (ecelerity 2.2.2.45 r(34222M)) with ECSTREAM id C9/3D-31478-CB400055; Wed, 11 Mar 2015 05:02:52 -0400 Date: Wed, 11 Mar 2015 05:02:52 -0400 Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: 7bit MIME-Version: 1.0 From: "PayPal" Reply-To: "PayPal" To: contact@reparatii-laptopuri.ro Subject: How to protect your customers... and yourself Message-Id: <17441-353-K9S0BI2-7MFXMN-U8HBEP-6TQCG7-NUX33V-H-M2-20150311-f59c6819049938@e-dialog.com> X-Mail-From: K9S0BI2-7MFXMN-U8HBEP-6TQCG7-NUX33V-H-M2-20150311-f59c6819049938@emea.e.paypal.com X-Match: emea.e.paypal.com X-RCPT-To: contact@reparatii-laptopuri.ro X-Mailer: EDMAIL R6.00.02 X-AntiVirus: checked (incoming) by Avira MailGuard (Version: 15.0.9.460; AVE:8.3.30.16; VDF:8.11.224.22) PayPal
Catalin Gherman – How to protect your customers... and yourself View Online
PayPal
Some more peace of mind for your customers.
Hi Catalin,

We informed customers that they will now have up to 180 days to file a dispute through PayPal’s resolution center. This reduced time pressure should leave both merchants and customers more time to reach a friendly solution.

If an agreement can’t be reached, we will as before look into the case and decide whether the customer should be reimbursed. This can make customers – especially those who are not yet comfortable shopping online – more eager to shop on your website.

Check out the banners we created for you on that topic and let your customers know that by paying with PayPal they can be protected on your website. Our visible presence as a trusted payment method can be a conversion boost.
Download the banners
More tips to protect your business

To help you monitor fraud and provide the right response to customers’ issues, we created a handbook with some tips and advice.
Download the handbook
Help Contact Security
How do I know this is not a fake email?

An email really coming from PayPal will address you by your first and last names or your business name. It will not ask you for sensitive information like your password, bank account or credit card details. Most fake emails threaten that your account will be in jeopardy if you do not take action immediately. An email that urgently requests you to supply sensitive personal information is usually an attempt at fraud. Also, fake emails often contain misspellings and grammatical errors or are written in a language which you did not set as preferred for your PayPal account. Remember not to click any links in suspicious looking emails.

Click here to learn how to defend yourself against phishing and spoofing.
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