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Reply-To: <laurentiu.giurgea@gmail.com>
From: "Laurentiu GIURGEA" <laurentiu.giurgea@gmail.com>
To: "'C & G IT MEDIASERV S.R.L'" <service@reparatii-laptopuri.ro>
Subject: Probleme cu reparatia facuta de firma dvs.
Date: Wed, 8 Feb 2012 09:58:56 +0200
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Buna ziua,
 
La data de 20.08.2011 am adus la dvs., la reparat, un laptop Acer Aspire
5520G. Reparatia, conform cu certificatul de garantie eliberat de dvs. a
constat in "inlocuit cip video + racire CPU". Laptopul functionase anterior
timp de 3,5 ani, fara nicio defectiune.
 
La sfarsitul lunii decembrie, la circa o luna dupa iesirea din garantia
reparatiei, placa video a cedat din nou. Desi garantia acordata reparatiei
expirase, v-am contactat intrebandu-va daca intentionati sa faceti ceva in
acest caz. Ati spus sa aduc la dvs. laptopul, si mi l-ati reparat din nou,
gratis, admitand pe buna dreptate, si am apreciat asta, ca nu este normal ca
o reparatie de calitate sa tina doar 4 luni, cu atat mai mult cu cat se
inlocuise un cip cu unul nou.
 
Dupa circa 2 saptamani laptopul a cedat din nou. De data asta, 16.01.2012,
spuneti dvs. in certificatul de garantie, ati inlocuit placa video, tot
gratis. Recunoasteti astfel de fapt ca remedierea defectului initial al
laptopului tot nu era definitiv remediat.
 
In cursul zilei de ieri, 07.02.2012, placa video a cedat iar.
 
Nu gasesc nicio explicatie faptului ca, folosit in acelasi conditii, acest
laptop a functionat 3,5 ani perfect iar acum tine doar 2 saptamani.
Mentionez ca nu am instalat niciodata jocuri pe laptop, nu ma uit la filme,
de aia a tinut atat de mult laptopul. Cu programul de diagnosticare instalat
de dvs. pe laptop, Everest, am monitorizat continuu temperatura placi video:
50-53 grade.
 
Va rog sa-mi comunicati daca intentionati sa mai faceti ceva.
 
Multumesc,
Laurentiu GIURGEA
Mob. 0734828561

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<DIV><FONT size=3D2 face=3DArial><SPAN class=3D234550407-08022012>Buna=20
ziua,</SPAN></FONT></DIV>
<DIV><FONT size=3D2 face=3DArial><SPAN=20
class=3D234550407-08022012></SPAN></FONT>&nbsp;</DIV>
<DIV><FONT size=3D2 face=3DArial><SPAN class=3D234550407-08022012>La =
data de=20
20.08.2011 am adus la dvs., la reparat, un laptop Acer Aspire 5520G. =
Reparatia,=20
conform cu certificatul de garantie eliberat de dvs. a constat in =
"inlocuit cip=20
video + racire CPU". Laptopul functionase anterior timp de 3,5 ani, fara =
nicio=20
defectiune.</SPAN></FONT></DIV>
<DIV><FONT size=3D2 face=3DArial><SPAN=20
class=3D234550407-08022012></SPAN></FONT>&nbsp;</DIV>
<DIV><FONT size=3D2 face=3DArial><SPAN class=3D234550407-08022012>La =
sfarsitul lunii=20
decembrie, la circa o luna dupa iesirea din garantia reparatiei, placa=20
video&nbsp;a cedat din nou. Desi garantia acordata reparatiei expirase, =
v-am=20
contactat intrebandu-va daca intentionati sa faceti ceva in acest caz. =
Ati spus=20
sa aduc la dvs. laptopul, si mi l-ati reparat din nou, gratis, admitand =
pe buna=20
dreptate, si am apreciat asta, ca nu este normal ca o reparatie de =
calitate sa=20
tina doar 4 luni, cu atat mai mult cu cat se inlocuise un cip cu unul=20
nou.</SPAN></FONT></DIV>
<DIV><FONT size=3D2 face=3DArial><SPAN=20
class=3D234550407-08022012></SPAN></FONT>&nbsp;</DIV>
<DIV><FONT size=3D2 face=3DArial><SPAN class=3D234550407-08022012>Dupa =
circa 2=20
saptamani laptopul a cedat din nou. De data asta, 16.01.2012, spuneti =
dvs. in=20
certificatul de garantie, ati inlocuit placa video, tot gratis. =
Recunoasteti=20
astfel de fapt ca remedierea defectului initial al laptopului tot nu era =

definitiv remediat.</SPAN></FONT></DIV>
<DIV><FONT size=3D2 face=3DArial><SPAN=20
class=3D234550407-08022012></SPAN></FONT>&nbsp;</DIV>
<DIV><FONT size=3D2 face=3DArial><SPAN class=3D234550407-08022012>In =
cursul zilei de=20
ieri, 07.02.2012, placa video a cedat iar.</SPAN></FONT></DIV>
<DIV><FONT size=3D2 face=3DArial><SPAN=20
class=3D234550407-08022012></SPAN></FONT>&nbsp;</DIV>
<DIV><FONT size=3D2 face=3DArial><SPAN class=3D234550407-08022012>Nu =
gasesc nicio=20
explicatie faptului ca, folosit in acelasi conditii, acest laptop a =
functionat=20
3,5 ani perfect iar acum tine doar 2 saptamani. Mentionez ca nu am =
instalat=20
niciodata jocuri pe laptop, nu ma uit la filme, de aia a tinut atat de =
mult=20
laptopul. Cu programul de diagnosticare instalat de dvs. pe laptop, =
Everest, am=20
monitorizat continuu temperatura placi video: 50-53 =
grade.</SPAN></FONT></DIV>
<DIV><FONT size=3D2 face=3DArial><SPAN=20
class=3D234550407-08022012></SPAN></FONT>&nbsp;</DIV>
<DIV><FONT size=3D2 face=3DArial><SPAN class=3D234550407-08022012>Va rog =
sa-mi=20
comunicati daca intentionati sa mai faceti ceva.</SPAN></FONT></DIV>
<DIV><FONT size=3D2 face=3DArial><SPAN=20
class=3D234550407-08022012></SPAN></FONT>&nbsp;</DIV>
<DIV><FONT size=3D2 face=3DArial><SPAN=20
class=3D234550407-08022012>Multumesc,</SPAN></FONT></DIV>
<DIV><FONT size=3D2 face=3DArial><SPAN =
class=3D234550407-08022012>Laurentiu=20
GIURGEA</SPAN></FONT></DIV>
<DIV><FONT size=3D2 face=3DArial><SPAN class=3D234550407-08022012>Mob.=20
0734828561</SPAN></FONT></DIV></BODY></HTML>

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